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I ordered a pair of lenses but don't want them now. Can I have my money back? - UK FAQ
I ordered a pair of lenses but don't want them now. Can I have my money back? - USA FAQ
Zamówiłem/-łam parę soczewek, ale już ich nie chcę. Czy mogę je zwrócić? - Polska FAQ
I ordered a pair of lenses but don't want them now. Can I have my money back? - Ireland FAQ

I ordered a pair of lenses but don't want them now. Can I have my money back?

Yes, this is part of our problem free 100% money back guarantee. We will happy refund you, no questions asked for any unopened and undamaged product returned to us. Just get in touch with us for a returns number so we know its for you when it arrives.

CAUTION: This does not apply to custom made products (coloured toric contacts) and spherical contact lenses manufactured by CooperVision.